Returns & Exchanges Policy
At Kizer Knives, we stand behind the quality of our craftsmanship and offer a 30-day return window for all unused items in their original packaging. Whether it is a precision pocket knife or a lifestyle accessory, we ensure a seamless process for your complete satisfaction.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the item in its original branded box, ensuring all protective liners and certificates of authenticity are included.
- 3.Ship to Kizer
Affix the provided shipping label and drop off your package at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.